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Your
Medical Practice Marketing News
"What are your plans for overcoming the next level of
medical fee
restrictions and further reduction of your practice
income?"
"Once difficult, now easy."
www.marketingamedicalpractice.com
Oct. 2008 No. 101
Upcoming Article Titles:
1. So What.....why market my practice?
2. Advertising....a wart on the marketing finger.
3. I know.....you just don't have the time.
4. For the do-it-myself doctors.
5. Is the return on investment acceptable?
6. Marketing soup for the soul.
7. Are you at Level 3 yet?
8. Sacrifices that make you wealthy.
9. Satisfied with mediocre practice status?
10. Find the holy ground for medical practice
The more you keep reading this
information and understand just how valuable it is to your
practice
and dreams, the more you think about implementing this
important
income producing process, and enjoying all
the benefits it brings to every physician who recognizes
this as a
wake-up call. Marketing Strategies Mindset:
Marketing principles are applicable to any
business.....even
medical practice. Most physicians and you understand that
and is
exactly why you're reading this now. Usually doctors in
practice
are involved in one kind of promotion or another.
Intermittent attempts at building a medical practice when
you have
time just doesn't cut it. It has to be planned, persistent
and
ongoing for the duration of your practice years. Let me
give you
several marketing strategies that are matched to
medical
practice. 1. Direct Mail Marketing:
One of the oldest and
yet still is a reliable
and effective method of marketing. You simply send your
patients
mail to their home addresses through the regular mail.
Whether you
send them reminders of their upcoming appointments, dates
of
scheduled surgical procedures, annual appointment
reminders, or lab
test results, the reason for doing it must be in the form
of
necessary information or instruction. We all have done
such things.
However, what is sent and how its content impacts on the
patient is
where most medical practices miss one of the greatest
opportunities
for marketing (building) their practices. You see, it's
not just
pumping out the information you have to send them.
It's the perfect opportunity to build a relationship with
your
patient that most doctors neglect. Of all the other
doctors your
patient sees during the process of their healthcare, who
do you
think he or she will remember first?
Is it the doctor who
takes a
few seconds to scratch a personal note in the mail to
them, the one
who sends them a birthday, thanksgiving, or Christmas card
every year, or the one who never does such a thing?
What do you think your patient says to her friends in
conversation
about you? "My doctor sends me a birthday and thanksgiving
card
every year." Do you think her friends might be impressed
at the
quality and kindness of such a doctor?
Do you think it may
be
something her friend's doctors never do? And when it comes
to
changing to a different doctor, who will they go to first?
Classic Rule of Marketing:
Do what others are not doing!
Direct mail includes the use of postcards, announcements,
educational materials, and even asking your patients to
refer other
patients to your practice. Whoa! Would you be revealing
something
bad about your practice to ask patients for
referrals--like you are
struggling to get by? Absolutely not.
You would be pleasantly surprised at how much marketing
your
patients can do for your practice. First, it's an honor
for a
patient to be able to help their doctor. They have very
few
chances to do that.
It's a marketing tactic called the
Law of
Reciprocity. Kevin Hogan, a guru of persuasion, says in
his book "The Science of Influence," reciprocity creates a debt in a
very
subtle way. Give away something of perceived value to
someone, and
others will feel compelled to
do likewise.
2. Media Marketing:
Radio interviews, filmed TV infomercials,
podcasting, and press releases are a few of the methods
used in
increasing amounts today. Email marketing is particularly
fitted
to medical practice.
Doctors have the names and addresses
(marketing lists) of all their patients. Of course, you
are
required by law to get their permission to send them an
email......shouldn't be too hard to do.
What doctor's do you know have a dedicated phone line that
patients
can call in and listen to a recording about medical or
health
information? TV commercials by doctors is another profound
method
to become known and respected.
The perception is that if you are
that great to have been selected to be on TV, you must be
an expert
on the topic being discussed and probably much more.
Podcasting is an easy inexpensive way to communicate with
patients.
Record your message, upload it to the Internet, and tell
your
patients the link or address they can "click on" using
their
computer to hear it whenever they choose.
3. Social Marketing:
Some doctors take time to give informative
lectures to local clubs, churches, businesses, societies,
and
medical assistant groups. It's a pleasant way to gain
respect,
confidence, trust, and popularity in your community. Not
only are
you doing a great community service for free, but also
your
prestige moves up 3 levels above doctors who can't find
time to do it.
Appearing at charity events as a sponsor or contributor
places you
out in front. Participating in community events of any
kind
exposes you to potential new patients. Showing your
personal
caring and your human side, is incredibly powerful.
4. Information Marketing:
Any physician who writes a book is
considered or perceived to be an expert---at least on that
book
topic. Writing articles for the local newspaper or other
print
media spreads your name and knowledge to those who are
looking for
top doctors.
If you don't feel you have the ability to write well,
go to http://www.elance.com/ and ask one of their members
to
write them for you and with your name on it as well---like
a 3 page
article for 10 to 20 dollars.
5. Wag The Dog Marketing:
Grab the tail of any marketing ideas you
believe might build your practice and increase your income
and go
for it. Any second a new idea
can pop up.
Some ideas might be:
--free informational handouts of some kind to patients
each week.
--free pens with your name on them at the front checkout
counter.
--hold a patient appreciation day, picnic, party---once a
year.
--survey your patients to find out what their medical
needs and
wants are.
--advise your patients about what you learned at the
medical
meetings that's new.
--announce to patients changes in your practice functions
and focus
of your care.
--send a personal note to every patient you discharge from
the
hospital that week.
--ask busy doctors to send you their overflow of patients.
--send gift to the office staff of doctors who refer
patients to
you...for every patient.
--remember to thank any nurse in the hospital that refers
patients
to you.
--present a new congenial kind attitude towards
everyone....
be
humble.
6. Yes, there are many more marketing strategies
and
tactics.
Implementation Styles:
1. Barrage---use every marketing strategy at once.
2. Coupling---use two or more groups at a time.
3. Testing--use one strategy at a time and see how it
works.
4. Intermittent--switching strategies off and on.
Assignment Choices:
1. Personal responsibility.
2. Office Manager responsibility.
3. Marketing Professional responsibility.
4. Mixed responsibilities.
Marketing Resources and Recommendations:
Books:
1. "No B.S. Direct Marketing" by Dan Kennedy---I believe
is the
best book ever written about direct marketing. The chapter
concerning professional practices on page 89 will open
your eyes to
the special problems professionals face while building
their
practices and what to do about it.
2. "The 12 factors of Business Success" by Kevin Hogan,
Dave
Lakhani, and Mollie Marti---reveals the factors which help
take the
best to the pinnacle of their professions---guides you to
discover
and develop your strengths, understand your weaknesses,
leverage
your strengths, make the decisions that lead to business
success
all of which are principles that are universal in the
business
world.
3. "The New Psycho-Cybernetics" by Maxwell Maltz, M.D.,
F.I.C.S.---the original science of self-improvement and
success.
The contents lead you through the dynamics of personality
and
thought habits that hinder your power to improve and
enable you to
restructure your focus into the "winning feeling" in life.
Marketing Tutorials for Professionals:
1. Dr. Roger Bailey provides a practical marketing program
designed
for professionals which is affordable and can be done in
your easy
chair while watching the computer screen.........Click here:
2. Ian Traynor, the white haired expert, offers a unique
marketing
course for professionals starting from the ground floor
up, is
reasonable cost to you, and since I know him well I have
to
compliment his teaching talent and ability........Take a look here:
Advanced Marketing Strategies:
1. "How To Persuade People Who Don't Want To Be Persuaded"
by Joel
Bauer and Mark Levy---and if you have never run into this
problem
with patients more than once in your medical practice, I'd
be
very surprised.
2. "The Psychology of Persuasion" by Robert Cialdini,
Ph.D.
---this classic book has never been equaled because the
research
meant to study human behavior patterns resulted in the
greatest
basis for marketing success ever published.
3. "Covert Persuasion" by Kevin Hogan and James
Speakman---actually
expands on tactics you use around every single patient you
see to
make them trust you and want to follow your advise.
Marketing Tips:
1. Do what no other doctors are doing to make your
practice
stand
out.
2. Marketing is the comprehensive process of designing and
using a
series of proven tactics to influence people to buy
something or
consider the need for something.
3. The language of marketing is composed of power words
that
emotionally attract people's attention and call on them to
take action.
4. The marketing world, since the establishment of the
Internet,
functions around the customer's wants and needs by
supplying them
with what they are willing to buy--not on what you want
them to buy.
Sidebars-Comments:
Under construction notice:
First:
Please be aware that I am presently working on a
"medical
practice marketing kit" for physicians. The focus will be
primarily for physicians in solo medical practice who have
never
done any kind of intentional marketing of their practices.
Content......
will include a workbook, detailed instructions of how to
get
started with each appropriate marketing strategy,
implementation
ideas, references to supplement marketing tactics, and
other
helpful choice information.
Second: "How To Market Your Medical Practice Yourself" is
a book I
am writing which will be available in a couple months. I
am almost
too compulsive in my writing process, trying to include
about
everything I can think of, which means I take longer to
whittle
down the useless jabber, get rid of sentences that say
nothing
about the topic, and delete my extraneous biases.
I'm not sure..........
whether I will have it published in hard or soft cover or
just
allow digital download of it from your computer. I expect
it to be
300 pages or so in 10 or 12 pt. font with images and
charts, as
well as my usual humor.
If you have a desire to contribute to my efforts----email
me!
********
"The trick is to make sure you don't die waiting for
prosperity to
come." Lee Iacocca
"Nobody cares how much you know, until they know how much
you care." Teddy Roosevelt
*********
Curtis Graham, M.D., FACOG, FACS
CEO-Owner: L - C Internet Enterprises, Inc.
2404 Mason Ave.
Las Vegas, NV 89102
Email = cgmdrx@gmail.com
Business Phone = 702-258-0415 (voice mail)
Fax = 702-258-0415
P.S. Please feel free to give me constructive feedback on
my
newsletter. I'm particularly interested in what you really
want or
need to know related to improving your medical practice
income.
You certainly should subscribe to marketing newsletters
with many
points of view. At present, I'm unaware of any other
physician
publishing a marketing newsletter directed at physicians.
My expertise at marketing doesn't mean I know everything
about
marketing, but I assure you I do know marketing strategies
and
tactics that always make a difference to you (physicians)
who need
an ally to boost your incomes consistently with a minor
investment
of cost and time.
If you have already had experience with the NON-physician
marketers
who don't understand the mindset of physicians, and charge
outrageous fees most doctors can't afford, then you will
understand
there must be a better and easier way that I can show you.
If you know how to attract high quality patients, you
won't have to
increase your patient load so much you never get home
before 8:00
PM every day.
If you know how to avoid short-changing your patients with
quickie
office visits, attending only one medical
problem on each visit so they come back multiple times to
get the
rest taken care of, and know how to become the preferred
doctor in
town and among your peers, then you'll see your income
increasing rapidly.
To see where my heart is, take a look at my websites and
judge
for yourself.
http://www.MarketingAMedicalPractice.com
http://www.Healthcare-Toolbox.com
http://www.Hushed-UpWeightLossSecrets.com
http://www.HealthcareSecretsRevealed-Finally.com
http://www.Online-HomeBasedBusiness.com
Disclaimers-Policies /
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Curt Graham, M.D., L & C Internet
Enterprises, Inc.
2404 Mason Ave. Las Vegas, NV 89102
E-mail = cgmdrx(at)gmail.com
© Copyright 2008 Curtis Graham, M.D., L & C
Internet Enterprises, Inc. All Rights
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